Towards the end of last year Twitch launched AutoMod, a moderation feature designed to automatically detect and moderate messages based on a level of tolerance set by the user. Twitch have now rolled out an update with three new features that will give them more control over their chat:
Blocked and Permitted Lists
When you turn AutoMod on for your channel, you select from the pre-set moderation levels we’ve created. You’ve told us you want the ability to fine-tune what gets blocked and what makes it past AutoMod’s defenses so we are introducing Blocked and Permitted Lists.
The channel settings page now has two fully customizable lists that augment the default AutoMod levels. Messages with terms on the blocked list are instantly blocked by AutoMod without any action needed from mods, while messages with terms on the permitted list are always allowed through (unless there’s another baddie with it trying to sneak in).
Automatic Ruleset Modifications
When AutoMod is enabled, moderator actions will automatically add terms to the permitted and blocked lists on a scaling timeframe: one hour, one day, seven days, and finally permanently.
For example, let’s say for some reason AutoMod is catching messages that contain “Carl Sagan” and your mods allow the message through since it doesn’t break any rules. Now all messages that contain “Carl Sagan” will be allowed through for one hour. After one hour, AutoMod will catch the message again, and if a mod let’s it through again the rule will be escalated to one day, etc. etc., until the rule becomes permanent. If at any point in that process a mod denies the message, the term goes back to the beginning. And of course you can always add any terms to your permitted and blocked lists so they’re permanent right away.
Upgrading the Globally Banned Words list
We’ve been relying on the Globally Banned Words list for ages, including before and after we launched AutoMod. With this latest update we are upgrading the Globally Banned Words by porting it into AutoMod as “Level 0”.
If you haven’t opted out of the list, your channel will be placed on AutoMod Level 0. Now AutoMod will use its fancy algorithm to catch terms from the list, even if they’re misspelled. Offending messages will be shown to you and your mod team before they hit chat, just like other AutoMod levels. Now you’ll be able to choose on a case by case basis if these words are allowed, rather than having them blanket banned by Twitch!”
If you haven’t tried AutoMod, you can check it out in your channel settings.